Shipping Policy

Last updated: October 6, 2026 · Version 2026-10-06.1

OrderCashier is an online apparel store. Your delivery estimate includes order preparation and carrier transit; shipping time alone is not the total time from checkout to arrival.

Estimated Order Timeline

Estimated timing in business days
Stage	Estimated time
Order preparation	4–7 business days before shipment
Standard shipping	5–12 business days after dispatch
Total from order to delivery	Approximately 9–19 business days

Order preparation includes approximately 2–3 business days for processing and 2–4 business days for production. Products are prepared and produced after an order is placed.

Business days exclude weekends and public holidays. These are estimates, not guaranteed delivery dates. Destination, customs, carrier disruptions, remote locations and high order volume can affect timing. Any product-specific estimate shown before purchase takes precedence.

Where We Ship

OrderCashier ships internationally to supported destinations.

Available shipping destinations are determined during checkout. If we are
currently unable to deliver to a particular location, a shipping option may
not be available for that destination.

Production and fulfillment locations may vary depending on the product,
destination, capacity, and availability.

Shipping Costs

We offer free standard shipping on eligible orders with a merchandise subtotal of $200 USD or more after discounts, excluding shipping and other charges.

For orders below this threshold, standard shipping for the current apparel catalog is $8 USD for the first item plus $3.50 USD for each additional item. The available method and final shipping charge are shown at checkout before payment.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email
address used during checkout.

You can also visit our
Track Order
page for available tracking information.

Tracking may take some time to begin showing movement after the shipping
confirmation is issued, particularly while the carrier processes the package
into its network.

Customs, Duties & Import Charges

International orders may be subject to customs duties, import taxes, handling
charges, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the
product or shipping price and are the responsibility of the recipient.
Customs processing may also affect delivery time.

Incorrect or Incomplete Addresses

Please review your shipping information carefully before placing your order.

If you notice an address error, contact us as soon as possible at
support@ordercashier.com.

We will make reasonable efforts to update the address before fulfillment or
shipment begins, but changes cannot always be guaranteed once an order has
entered production or has been transferred to the carrier.

If a package is returned because the address provided was incomplete,
incorrect, refused, or otherwise undeliverable, please contact us. Any
reshipment options and associated shipping costs will be reviewed based on
the circumstances of the order.

For more information, see our
Order Changes & Cancellation Policy.

Delayed Dispatch

If we cannot dispatch your order within the estimate provided at purchase, we will notify you with a revised dispatch estimate and the applicable option to cancel and receive a refund for unshipped items. A carrier transit estimate is separate from the dispatch estimate.

Lost or Delayed Packages

Carrier scans may occasionally pause or update later than expected.

If tracking has not updated for an extended period or your package appears to
be lost, contact us at
support@ordercashier.com
with your order number.

We will review the tracking information and, where appropriate, work with the
carrier or fulfillment partner to determine an appropriate resolution. If the shipment is confirmed lost, we will offer a replacement or refund as appropriate for the order.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, misprinted, or materially different
from what you ordered, please contact us promptly with your order number and
clear photos of the item and packaging.

Eligible product issues are handled under our
Refund & Return Policy.

Need Help?

For shipping questions, visit our
Contact Us
page or email
support@ordercashier.com.

Text Support:
+1 (828) 919-2211

You can send an email or text message at any time. Please include your order number for order-related questions.

ordercashier.com is operated by Northstar Commerce Group LLC.